![]() You will be responsible for paying for your own shipping costs for returning your item. You will receive an email notification when the refund is processed and the credit will show up within 1-3 business days from then. If you have received a refund through our online store, it will automatically go on to the credit card that was used to purchase the product. Once the product has arrived at our Edmonton location, we will process the refund or exchange. The shipping charges to send the item back from your location to ours will be deducted off of the returned item. We will process a return slip for our shipping courier and send that off to you to have them items dropped off at the nearest depot. If you ordered an incorrect item, or wish to exchange an item, you can contact us to start the return process. If you have received the product damaged, please take as many pictures as possible of the packaging and how the product was delivered and send those to Once that is received the credit or replacement process will be started. Returns must be started within 2 business days of receiving the product. If you wish to return an item that has been shipped to you via a shipping courier, please contact us in order to start the procedure. Exchanges can be accepted with a valid receipt.įor online orders - delivery via courier - our policy is as follows: Please r etain your copy of receipt as proof of purchase. Products with any damage will not be accepted. Products outside of these categories may be returned within 30 days of your purchase and will be inspected upon return by our warehouse personnel. ![]() We are unable to accept returns on Drywall, Bagged Products, Coronado Stone, Coronado Brick, ADSS Manufactured Stone or Natural Sure Stone. Driver’s signature will be evidence of proof of delivery in the event the customer is not available to receive the materials on site. It is the responsibility of the buyer to report any issues at the time of delivery or pick up. Relevant LEED Credit: EA Credit 1 | MR Credit 4| MR Credit 5 | MR Credit 6 | IEQ Credit 3 | IEQ Credit 3.2 | IEQ Credit 4.6 | IEQ Credit 8.ADSS Building Supplies Return & Refund Policyįor local deliveries our policy is as follows:.Mold Prevention application available upon request per ASTM D3273-1, Rate 10 per D3274. ![]() Washability / Scrubbability: Exceeds 1000 Wash/Scrub Cycles without surface break or the extent of abrasion per ASTM D4828 & D2486.Weight: 3.55 kg/m² (Regular / ClimaPlus) 15mm, 5 kg/m² (Fire code) 15mm, 4.5 kg/m² (Regular / ClimaPlus) 19mm, 6.85 kg/m² (Fire code) 19mm.Humidity Resistance Maximum 95% RH / 40☌.Fire-Resistance (ASTM E 119) ANSI/UL 263 Time-Rated Assembly Surface Burning Characteristics per ASTM E 84 Class A, Flame Spread: 5, Smoke development: 20 - Reaction to Fire: Euroclass A2-s1,d0 in accordance with EN-13501-1.Light Reflectance Coefficient (LR) 0.82.Edge Detail Trim (Square), Reveal (SLT).ASTM E1264 Classification: Type III, Form 2, Pattern.Mid-range sound absorption and sound attenuation which make it ideal for general commercial stores.Available in Washable paint for easy maintenance using soft brush or vacuum to clean the surface. ![]() Optional FIRECODE™ formulation designed to meet life safety codes.Omni ceiling panels provide medium-textured that feature a unique, non-directional pattern with a fresh, clean appearance offers fast, efficient installation Designed to provides a very economical cost with a wide variety of panel option to meet various application.
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